Public offer.
1. Terms and Definitions
1.1 In this offer, unless the context indicates otherwise, the capitalised terms below shall have the following meanings.
1.1.1 ‘Courier Service’ means persons providing delivery services for the Goods on behalf of the Seller, or employees of the Seller.
1.1.2. ‘Seller’ - NAP Vashchenko Olga Alekseevna #6708547.
1.1.3. ‘Buyer’ - any legally capable person intending to order or purchase, or ordering, purchasing or using the Goods solely for personal, family, household or other needs not related to business activities.
1.1.4. ‘Website’ -www.combofurshet.ru
1.1.5. ‘Phone’ - 8 918 570 67 94
1.1.6. ‘Goods’ - a list of the Seller's products presented on the Website. Consumer properties, shelf life of the Goods are specified on the Site. The Goods may differ from the image on the Site.
1.2 For the purposes of this offer, terms and definitions in the singular shall also refer to terms and definitions in the plural.
2 General Provisions
2.1 The Seller and the Buyer warrant that they have the necessary legal capacity and legal capacity, as well as all the rights necessary for the conclusion and execution of a contract of retail sale by distance selling.
2.2 The Buyer undertakes to familiarise himself with the terms and conditions of this offer, with the information specified on the Site in relation to the Goods, Privacy Policy.
2.3 The Seller reserves the right to make changes to this offer, in connection with which the Buyer undertakes to independently monitor the presence of changes in this offer. Revisions of the offers valid before the date specified in the title of this offer are available on request (by phone) or are indicated on the Site.
2.4 By placing an order for the Goods, the Buyer confirms that he has fulfilled his obligations under paragraph 2.2. of this offer.
2.5 The contract of retail sale by remote method shall be deemed to be concluded from the moment of receipt by the Seller of the notice of the Buyer's intention to purchase the Goods.
2.6 The term during which the offer to conclude a retail sale agreement by distance selling is valid is indefinite.
3. Subject of the Agreement
3.1 The Seller sells the Goods at the prices presented on the Seller's Website and delivers the Goods by Courier Service, and the Buyer pays for and accepts the Goods in accordance with the terms and conditions of this offer.
3.2 Title to the Goods shall pass to the Buyer at the time of acceptance of the Goods by the Buyer.
4. Notices to the Buyer
4.1 The Seller has the right to send notices of promotions and advertising materials to the User via telecommunication networks.
4.2 The Buyer has the right to unsubscribe from the notifications specified in paragraph 4.1. of this offer at any time and subscribe to the notifications again.
4.3 The Seller has the right to make calls to the User in order to conduct market research among the Buyers and research the preferences of the Buyers; to conduct prize draws among the Buyers; to analyse the services provided by the Seller; to resolve conflict situations without obtaining the User's consent to all of the above actions.
4.4 The Seller has the right to send service messages informing the Buyer about the order, its composition, stages of its processing and readiness of the order; such service messages are sent automatically, cannot be rejected by the Buyer, are aimed at controlling the quality of service provision to the Buyer and informing him/her about the proper fulfilment of the Seller's obligations under the distance selling agreement.
5. Ordering of Goods
5.1 The Buyer's order may be placed by telephone and/or by filling in the electronic order form on the Website.
5.2 The Buyer undertakes to provide true data necessary and sufficient for the performance of the contract of retail sale of Goods by remote method.
5.3 In case the Buyer has additional questions regarding the Goods, before placing the Order, the Buyer shall contact the Seller by phone to obtain the necessary information, in accordance with the mode of operation specified on the website.
5.4. The Buyer may order only those Goods that are available from the Seller at the time of ordering the Goods from the Seller.
5.5 The Buyer has no right to change the composition of the order.
5.6 When placing an order by Telephone, the Seller may make an audio recording of the telephone conversation with the User, if such actions are necessary for the Seller to fulfil its obligations under this offer and to assess the quality of services rendered, without obtaining the User's consent to perform such actions.
5.7 When placing an order by filling out the electronic order form on the Website, the Buyer creates an account in accordance with the User Agreement specified on the Website.
5.8 If the Seller does not have the required quantity or range of the Goods ordered by the Buyer, the Seller shall inform the Buyer by phone within 60 minutes after receiving the order of the Goods from the Buyer. The Buyer shall have the right to agree to accept the Goods in a different quantity or assortment, or to cancel its order of the Goods. If the Buyer's reply is not received, the Seller shall have the right to cancel the Buyer's Order in full.
5.9 The Seller has the right to temporarily suspend the acceptance of orders of the Goods in case of technical problems that do not allow to accept the order of the Goods, or the absence of ingredients necessary for the manufacture of the Goods.
6. Delivery of Goods
6.1 Delivery of the Goods shall be carried out by the Courier Service to the actual address specified by the Buyer when placing the order.
6.2 Delivery of the Goods within the delivery area is carried out in accordance with the Seller's working hours specified on the Website.
6.3 Delivery of the Goods to addresses outside the delivery zone is not carried out.
6.4 The term of delivery of the Goods order depends on the address belonging to a certain delivery zone. In case of violation of the established terms of delivery of the Goods, due to force majeure (‘force majeure’) in accordance with Section 9 of this offer, the Seller shall not be deemed to have delayed delivery.
7. Payment for the Goods
7.1 Prices for the Goods shall be determined unilaterally by the Seller and shall be indicated on the Website. The price for the Goods ordered by the Buyer is not subject to change.
7.2 The Buyer shall pay for the Goods in Russian roubles in one of the following ways:
7.2.1. payment shall be made upon receipt of the Goods in cash.
7.2.2. non-cash payments by bank card in accordance with the Central Bank of the Russian Federation Regulation No 266-P of 24.12.2004 ‘On the issue of bank cards and on operations performed with the use of payment cards’, bank card operations shall be performed by the cardholder or a person authorised by him/her.
7.3 Issuance or sending of a cashier's cheque to the Buyer:
7.3.1. electronically to the communication method provided by the Buyer, in case of ordering the Goods through the Website and payment for the Goods in the manner provided by clause 7.2.2 of this offer, if the Buyer has fulfilled the conditions of clause 7.4.1. of this offer.
7.3.3. electronically in a manner technically accessible to the Seller in case of ordering the Goods through the Website and payment for the Goods in accordance with the procedure stipulated in clause 7.2.2 of this offer, if the Buyer has not fulfilled the conditions of clause 7.4.1. of this offer.
7.4 Conditions for sending a cashier's cheque electronically:
7.4.1 The Buyer's entering of telephone number data into the personal account on the Site during registration in the manner prescribed by the User Agreement;
8. Return and exchange of Goods
8.1. Return of the Goods of improper quality is not allowed.
8.2 The Seller is obliged to deliver to the Buyer the Goods that fully correspond to his order, the quality of which corresponds to the information provided to the Buyer at the conclusion of the retail sale agreement by remote method, as well as the information brought to his attention during the transfer of the Goods (on the label or insert attached to the Goods or their packaging, or by other means provided for certain types of Goods).
8.3 Upon receipt of the Goods, the Buyer shall check the compliance of the received Goods with its order, completeness and absence of claims to the appearance of the delivered Goods within 10 (Ten) minutes after receipt of the Goods.
8.4. In case of receipt of low-quality Goods or inconsistency of the received Goods with the ordered Goods (absence of declared ingredients in the Goods), the Buyer has the right to demand replacement of such Goods with Goods of proper quality immediately within 10 (ten) minutes after receipt of the Goods.
8.5 In case of failure to comply with the procedure for submission of the Buyer's claim on the appearance of the Goods and their completeness, stipulated by clause 8.3, clause 8.4 of this offer, the claims shall not be accepted.
8.6 In case of fulfilment of the claim for return of goods, cash refund is made to the Buyer immediately, and non-cash payment refund is made to the Buyer's bank account within 5 - 30 banking days (the term depends on the Bank, which issued your bank card).
9. Force Majeure
9.1 Either Party shall be released from liability for full or partial failure to fulfil its obligations under this offer if such failure was caused by force majeure circumstances. Force majeure circumstances shall mean extraordinary events and circumstances that the Parties could neither foresee nor prevent by reasonable means. Such extraordinary events or circumstances include, but are not limited to: strikes, floods, fires, earthquakes and other natural disasters, wars, hostilities and so on.
10. Responsibilities of the Parties to the public offer
10.1. The Seller shall not be liable for any damage caused to the Buyer due to improper use of the Goods purchased from the Seller.
10.2 The Seller shall not be liable for any losses incurred by the Buyer as a result of incorrect filling in of the Order, including incorrect specification of his/her data.
10.3 In case of abuse of consumer rights by the Buyer, including, but not limited to, if the Buyer refuses to accept and/or pay for the ordered and delivered Goods, the Seller is entitled to exercise its right to self-protection, namely: not to accept future Orders from the Buyer.
10.4. in case of the Buyer's unilateral refusal to fulfil the contract of retail sale by distance selling in accordance with clause 6.6. of this public offer, the Seller shall be entitled to exercise its right to self-protection, to recover damages from the Buyer. in case the Buyer has paid for the Goods before delivery, the paid amount shall not be refunded.